On this page, we have compiled information concerning the different aspects of our online store. Review them at your own convenience, and if you have additional questions concerning any content that is not described below, do not hesitate to contact us for further assistance.

To contact us, navigate to the Contact page.

At Hidden Vigor, we’re committed to your satisfaction. If your merchandise arrives damaged, we’re happy to assist with a return or refund. Please provide photos and proof of purchase, and we will assess the damage accordingly (use the email provided on our Contact page). Kindly note that refunds are not available for incorrect sizes, so be sure to check our sizing charts before ordering.

Shipping times may vary based on location and the date in which the order was placed. We always aim to ship any merchandise as quickly as possible to satisfy the needs of each customer. If your package is lost or damaged during transit, you may be eligible for refund or replacement upon providing evidence.

Price may vary based on your location. We offer a range of payment options to suit your needs, all of which are displayed at the bottom of our website for your convenience. Shop comfortably with flexible payment methods.

Your privacy is important. We ensure that your personal data is protected and in compliance with data protection law and will never be used for malicious intent or sold to other companies. You can shop comfortably knowing your information is secured and respected.

We provide detailed product descriptions, including the exact wording featured on each item. Every product page includes mock-ups to show how the decide will look to help you find the perfect fit. We aim to offer transparency and confidence in each of your purchases.

It is crucial to provide accurate addresses, phone numbers, names, and email addresses to ensure we have the correct records for any potential returns or refunds. If the information that you provide does not match our records, we may be unable to provide proper services or resolve issues effectively.